What We Collect and Why It Matters
When you open an account, we collect the details you submit — your name, contact information and the payment method you choose, whether that is bKash, Nagad or Rocket. We also record transactional data: deposit amounts, withdrawal requests and the wallet reference numbers your mobile banking
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app generates. This helps us verify payments, resolve disputes and keep your account balance accurate. Device data such as your IP address, browser type and session timestamps are logged automatically to detect unusual access and protect your wallet. We do not sell your personal data to
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third parties. Sharing happens only with payment processors who handle your bKash, Nagad or Rocket transfers, and with service partners under strict data-processing agreements. If you are accessing from Bangladesh, local data-handling laws may apply to how we store and process your information — availability of
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this service depends on local law and eligible regions. You can request a copy of the data we hold on your account by contacting our support team directly through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.